Style Air Pty Ltd Privacy Policy

At Style Air, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, store and protect your personal information in the course of providing our air conditioning services to you across Western Australia.

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1. What Personal Information We Collect

We may collect the following types of personal information:

• Your full name and contact details (e.g. address, phone number, email)

• Business name and ABN (if applicable)

• Billing or payment information

• Details of the services we provide to you

• Any communication you have with us (emails, service requests, etc.)

• Information required to carry out work at your premises

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2. How We Collect Your Information

We collect personal information in a number of ways, including:

• Directly from you when you contact us via phone, email, website, or in person

• When you request a quote or book a service

• From third parties with your consent (e.g. real estate agents, landlords)

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3. Why We Collect Your Information

We collect your personal information to:

• Provide air conditioning and refrigeration services

• Respond to your enquiries and provide quotes

• Deliver, install, repair, or maintain your equipment

• Issue invoices and process payments

• Maintain internal records for warranty and safety purposes

• Comply with legal obligations

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4. Disclosure of Personal Information

We will not sell or rent your personal information to third parties. We may disclose your information to:

• Our staff, contractors, or technicians as required to provide our services

• External service providers who assist with business operations (e.g. IT support, payment processors)

• Regulatory authorities or legal bodies when required by law

We take reasonable steps to ensure third parties we work with are bound by privacy obligations.

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5. Storage and Security

Style Air takes all reasonable precautions to protect your personal information from misuse, loss, and unauthorised access. This includes physical, electronic, and managerial safeguards. If your information is no longer required, we will take steps to securely destroy or de-identify it.

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6. Access and Correction

You may request access to your personal information we hold, and request corrections if you believe it is inaccurate, incomplete or outdated. Please contact us in writing using the details below.

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7. Website and Cookies

When you visit our website, we may collect basic information (e.g. your IP address, browser type) for analytics and to improve user experience. Our site may use cookies for session management; you can disable cookies via your browser settings.

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8. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website or upon request.

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9. Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your information, or wish to make a complaint about a privacy breach, please contact us:

Style Air
Email: service@styleair.com.au
Phone: 08 9332 7007

We will respond to your query or complaint promptly and in accordance with applicable laws.